For Service Users & Families

Understanding social care should not be this hard

Whether you are arranging care for yourself or a loved one, SpektraCare explains your rights and options in plain English.

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We can help with questions like...

Am I eligible for council-funded care?How do I request a needs assessment?What is a financial assessment and how does it work?Can I choose my own care provider?How do I complain about a council decision?What are my rights under the Care Act?

How SpektraCare helps

  • Clear explanations of the Care Act and your rights
  • Help understanding financial assessments and charging
  • Draft letters for complaints, appeals, and assessment requests
  • Links to local services and national organisations
  • Advice on choosing care providers and what to look for
  • Information about direct payments and personal budgets

From first contact to ongoing support

The typical social care journey. SpektraCare helps at each stage.

First contact

Your council must assess anyone who appears to need care and support. You do not need a referral.

Needs assessment

A social worker or assessor looks at your care and support needs and how they affect your daily life.

Financial assessment

Your council checks what you can afford to pay. If you have under £23,250 in savings, you may get help.

Care and support plan

A plan that sets out how your needs will be met: by the council, a personal budget, or a direct payment.

GDPR Compliant

UK data only

Not-for-Profit

Community interest company

Transparent AI

Always tells you its limitations

Evidence-based

Cites the Care Act

Have a question about social care?

Ask SpektraCare about your care options.

Talk to SpektraCare