Terms of Service

SpektraCare gives general information about adult social care law, processes, and entitlements. It is not a replacement for professional legal, medical, or social work advice.

Using SpektraCare does not create a client, patient, or professional relationship with Spectrum Dynamics CIC or any individual.

SpektraCare uses artificial intelligence, which may sometimes give inaccurate, incomplete, or out-of-date information. Always check important details with official sources or qualified professionals.

The information covers adult social care law in England. The systems in Scotland, Wales, and Northern Ireland are different and may not apply.

By using SpektraCare, you agree to:

• Give accurate information when asking for guidance
• Check important decisions with the right professionals
• Not misuse the service or try to get around safety measures
• Not share conversations that contain other people's personal data without their consent
• Follow UK law when using the information we provide

We aim to give accurate, up-to-date information based on current adult social care law, including the Care Act 2014 and the Care and Support Statutory Guidance.

We do not guarantee that content is complete, current, or right for your situation. Laws, regulations, and local authority practices change often.

Your privacy matters to us. Please read our Privacy Policy for details on how we collect, use, and protect your data.

We follow UK GDPR and the Data Protection Act 2018. Conversations are encrypted and automatically deleted after 90 days.

SpektraCare, including its design, content, and technology, belongs to Spectrum Dynamics CIC. You may use the information for personal, non-commercial purposes.

Government legislation and guidance we refer to is Crown copyright. Links to third-party resources are there for convenience and do not mean we endorse them.

As far as the law allows, Spectrum Dynamics CIC is not liable for any indirect, incidental, special, or consequential damages that come from your use of SpektraCare.

This includes losses from decisions based on information we provided, missed deadlines for care assessments, or unfavourable outcomes in complaints or reviews.

Nothing in these terms removes liability for death, personal injury, or fraud caused by our negligence.

We aim to keep SpektraCare running at all times but cannot guarantee unbroken access. We may pause the service for maintenance, updates, or unexpected issues without notice.

We may update these terms from time to time. If you keep using SpektraCare after we make changes, that counts as accepting the new terms. We will tell registered users about any big changes.

These terms follow the laws of England and Wales. Any disputes will be heard in the courts of England and Wales.

If you have questions about these terms, please contact us at:

Spectrum Dynamics CIC
Email: contact@spektracare.co.uk